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Privacy Policy

Privacy Policy

This Privacy Policy applies to the Velocity Tyre & Auto Pty Ltd web site at www.velocitytyres.com.au

Please note that this policy is only intended to cover information collected through this website and does not attempt to describe the general personal information practices of actual Velocity Tyre & Auto. 

1. Your personal information is important to us

Velocity Tyre & Auto recognises the importance of protecting your privacy. This policy explains how we handle personal information that is collected on our web site. It reflects our company policies and implements our obligations under the Privacy Act 1988.

2. Collecting information about you

The kind of information that we collect on the web site is relatively limited. The only personal information we collect on our site is what you tell us about yourself, for example by providing information such as your name, phone and e-mail contact details, and information about your enquiry. If you contact us, we may keep a record of that contact.

3. Our purpose for collecting this information

The purposes for which we collect information include responding to enquiries, resolving a complaint or service problem, providing a quote or booking in an appointment, ensuring we have sufficient information to provide our services to the public and any other purpose which is made known to you in advance. Occasionally, we conduct research on customer satisfaction using this information.

4. Using and disclosing your personal information

Velocity Tyre & Auto will not disclose any information about you without your consent, unless that disclosure is:

Consistent with our purpose for collecting this information as disclosed in this policy.

Required by law or otherwise authorised by law;

Necessary, in our view, in order to provide you with a service which you have requested

Necessary, in our view, to protect the rights, property or personal safety of another individual or Velocity Tyre & Auto

Unavoidable in the unlikely event that the assets and operations of Velocity Tyre & Auto are transferred to another party as a going concern.

We may collect your contact details so that we can remind you when it is time to service your tyres in the future. Our policy is to give you the choice as to whether or not you wish to receive further information about special offers, promotions, and reminders. If you indicate that you do not wish to receive these, we will not continue contacting you further for these purposes.

We do not disclose information about you to advertisers or other companies. Velocity Tyre & Auto recognises the trust you place in us when you give us personal information. In order to operate the website or as part of our business operations we may sometimes share your personal information with a service provider. We will not otherwise disclose your personal information to other companies without your explicit consent.